Terms of Service

1. Description of Services

Centrix provides workplace design and build solutions for businesses and organisations. Our Services include, but are not limited to:

• Design: Workplace strategy, space planning, architectural design, interior design, and design development.
• Build: Office construction, interior fit-outs, civil works, electrical works, mechanical services, and related implementation activities.
• Manage: Project management, execution coordination, vendor management, quality monitoring, and workplace project delivery.
• Consultancy: Workplace planning, design consultation, project coordination, and related professional services.

Specific project deliverables, timelines, costs, specifications, responsibilities, and scope of work will be detailed in a separate quotation, proposal, work order, Statement of Work (SOW), or service agreement mutually agreed upon in writing.

In the event of any conflict between these Terms and a signed project agreement, the terms of the specific project agreement will prevail for that project.

2. User Obligations and Acceptable Use

By using our website or Services, you agree to:

• Provide accurate, current, and complete information when submitting enquiries or engaging with our team.
• Use the website and Services only for lawful purposes.
• Provide accurate project requirements, drawings, measurements, specifications, and other necessary documentation.
• Ensure that you have the necessary rights and permissions to share any designs, drawings, plans, images, or documents provided to Centrix.
• Not attempt to gain unauthorised access to our website, servers, systems, or any restricted resources.
• Not transmit malicious code, viruses, spam, or harmful content through our website.
• Not copy, modify, distribute, reproduce, or commercially exploit our website content or proprietary materials without prior written permission.
• Not interfere with the security, functionality, or availability of our website or Services.

We reserve the right to restrict access where these requirements are violated.

3. Intellectual Property Rights

Centrix Intellectual Property:

All content available on the Centrix website, including text, graphics, photographs, branding, logos, website design, and other materials, belongs to Centrix or its respective licensors and is protected by applicable intellectual property laws.

No part of the website may be reproduced, distributed, or commercially used without prior written permission.

Client Intellectual Property:

Drawings, architectural plans, specifications, branding assets, business information, and other materials provided by clients remain the property of their respective owners, subject to applicable agreements and intellectual property rights.

Project Deliverables:

Ownership and usage rights concerning project-specific designs, drawings, documents, construction plans, and other deliverables will be governed by the applicable project agreement or contract.

Centrix retains ownership of its pre-existing methodologies, design processes, standard templates, technical know-how, and proprietary materials unless otherwise agreed in writing.

4. Project Scope, Pricing and Payment Terms

The scope, pricing, payment schedule, and delivery milestones for each project will be specified in the applicable quotation, proposal, work order, or project agreement.

Generally:

• Quotations: Project estimates and quotations are based on the requirements and information provided by the client.
• Scope Changes: Any changes to approved designs, materials, specifications, quantities, or project scope may result in revised costs and timelines.
• Payments: Payments may be structured through advance payments, milestone-based payments, progress payments, or other mutually agreed arrangements.
• Invoices: Clients are responsible for making payments according to the agreed payment schedule and invoice terms.
• Delayed Payments: Delayed payments may affect project schedules, procurement, resource allocation, and ongoing execution.
• Additional Costs: Any additional work, materials, or services outside the agreed scope may be charged separately, subject to approval.
• Cancellation and Refunds: Cancellation, termination, and refund conditions will be governed by the applicable project agreement and relevant laws.

Centrix reserves the right to suspend or delay project activities in accordance with the applicable agreement where contractual payment obligations are not fulfilled.

5. Project Execution and Responsibilities

Successful project delivery requires cooperation between Centrix, clients, vendors, contractors, and other project stakeholders.

Clients are responsible for:

• Providing accurate project information and requirements.
• Providing timely approvals and feedback.
• Ensuring authorised access to project sites where required.
• Obtaining any client-side permissions, approvals, or documentation assigned to them under the project agreement.
• Communicating changes to project requirements in a timely manner.

Centrix will perform its agreed responsibilities in accordance with the applicable project scope, specifications, and contractual commitments.

Project timelines may be affected by circumstances including delayed approvals, changes in scope, site conditions, material availability, vendor delays, regulatory requirements, and events beyond reasonable control.

Any resulting changes to timelines or costs will be addressed in accordance with the applicable project agreement.

6. Third-Party Links, Vendors and Services

Our website may contain links to third-party websites or references to external service providers.

Project execution may also involve vendors, contractors, consultants, suppliers, and other third-party service providers.

Centrix does not control independent third-party websites or services and is not responsible for their content, privacy practices, or independent operations.

The responsibilities of third parties involved in a project will be governed by the applicable contractual arrangements.

7. Limitation of Liability and Disclaimers

Website Disclaimer:

The information available on our website is provided for general informational purposes. Although we aim to keep the information accurate and updated, we do not guarantee that all website content will always be complete, current, or error-free.

Service Disclaimer:

Our Services will be delivered in accordance with the agreed project scope, specifications, and applicable contractual terms.

Design concepts, visualisations, renderings, and preliminary estimates are indicative unless expressly confirmed as final deliverables in the relevant project agreement.

Limitation of Liability:

To the maximum extent permitted by applicable law, Centrix shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or Services, except where such limitation is prohibited by law.

For contracted projects, the extent of liability, exclusions, indemnities, and applicable remedies will be governed by the relevant project agreement and applicable law.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

8. Suspension and Termination

Centrix reserves the right to suspend or restrict access to its website or certain Services where:

• A user violates these Terms.
• There is suspected fraudulent, unlawful, or unauthorised activity.
• Security risks or misuse of the website are identified.
• Suspension is required by law or a competent authority.

Termination of an ongoing client project will be governed by the relevant project agreement, including applicable notice periods, outstanding payments, and termination obligations.

9. Force Majeure

Centrix shall not be held responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control, including natural disasters, severe weather, government restrictions, strikes, supply chain disruptions, pandemics, civil disturbances, or other unforeseen events.

Where such circumstances affect a project, the parties will work together to determine reasonable adjustments to the project schedule and related obligations.

10. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, India, unless otherwise agreed in writing or required by applicable law.

11. Changes to These Terms

Centrix reserves the right to modify or update these Terms from time to time to reflect changes in its business operations, Services, website functionality, or applicable legal requirements.

Updated Terms will be published on this page along with the revised “Last Updated” date.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

12. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

Centrix

Email: hello@centrixprojects.com

Website: https://centrix.in

Bengaluru Office:

#145, 2nd & 3rd Floor,
1st Main Road, HBR Colony,
5th Block, Koramangala,
Bengaluru – 560095, Karnataka, India.

Disclaimer: This document is a draft prepared for informational purposes only and does not constitute legal advice. We recommend having these Terms of Service reviewed by a qualified legal professional to ensure they accurately reflect Centrix’s business operations, contractual arrangements, and applicable legal requirements.